The project focused on designing a system that supports real-time decisions, shared understanding, and follow-through across roles, locations, and timelines, while remaining simple to use under pressure.

Fully owned and designed by Jojo : From in-depth UX research uncovering regulatory pains to high-fidelity prototyping, IFT transformed fragmented immigration billing into a seamless, AI-enabled platform.

Fully designed by Jojo from wireframing and interaction design to delivery, with foundational UX research conducted alongside Jose Hernandez and his talented team—ensuring SCM’s seamless blend of compliance, efficiency, and user empathy .