WOTC Wizard stands as a prime example of Persuasion Engineering-changing how users interact with complex legal frameworks without them ever noticing the complexity.

The project focused on designing a system that supports real-time decisions, shared understanding, and follow-through across roles, locations, and timelines, while remaining simple to use under pressure.

Fully owned and designed by Jojo : From in-depth UX research uncovering regulatory pains to high-fidelity prototyping, IFT transformed fragmented immigration billing into a seamless, AI-enabled platform.